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Shipping

Our delivery prices are clearly visible on each product page. Our delivery costs are based on weight which means you can order several lightweight items and only pay one standard delivery charge. This works particularly well when purchasing several garden games. We want to save you as much money as possible in order to remain competitive. Fuel prices may be rising but our delivery charges are not.

You will automatically receive a despatch notification email containing your tracking number once your order is despatched. Please note that this tracking number will become operational on the morning of your delivery. On certain occasions we may have your order sent directly from the manufacturer to ensure it reaches you quickly. On these occasions you may not receive a tracking reference but you will receive an email containing your VAT receipt.

Special delivery (AM or PM deliveries) and Saturday delivery can be organised but these need to be organised by prior arrangement and will incur an additional cost.

Delivery prices quoted are for UK mainland delivery only. Certain postcode areas may incur a small surcharge (e.g. Highlands) but this is automatically calculated by the website. We can ship products outside the UK by prior arrangement.

We aim to deliver 90% of orders on a next business day basis providing they are ordered by 3pm. Customers who have chosen the ‘express delivery’ option will be prioritised.

Please note that we cannot absolutely guarantee a delivery date for any order as the delivery itself is performed by a third party courier and although it is very rare, failures do sometime occur due to mis-routing of a parcel or poor weather conditions.